1. Scope of Work 
• D&D Decorators will perform all services as outlined in the agreed-upon quote or contract, including surface preparation, covering areas, painting, and or any additional services
• Any changes or additional work not included in the initial quote must be agreed upon in writing before the work begins and may result in extra charges.

2. Estimates and Pricing 
• All quotes provided by D&D Decorators are estimates based on the initial assessment of the job. 
• All estimates are valid for 30 days from the date of issuance
• Prices may increase if there are more things to be done (eg. doing more coats of paint than quoted originally)

3. Payment 
• A deposit is required before the beginning of every job. The % will be stated at the bottom on every quotation sent followed by the full Payment Breakdown.
• Provider must provide the invoice for the Services to the Receiver by email and/or at the time of the delivery. Invoiced amounts must be paid, in full or in stages, as stated quotation sent. Under any payment model the sum of the amounts paid will equal the full consideration agreed in this the agreement upon completion / delivery of the Services.
• The payment must be made in the form of certified funds, such as cash or transferred to the bank account provided by the customer.
•  The project will be put on hold until the money is received if the Receiver fails to make payments on schedule. For example, if 50% is due today but has not yet been paid, the work will be stopped until the outstanding balance is paid

• Full payment is required within 12 hours of work completion. Late payment may incur additional charges and could result in delays to any follow-up services or guarantees.

4. Warranty 
D&D Decorators provides a 1-year warranty on all workmanship completed by our team. This warranty covers defects in the quality of the work we have carried out. It does not extend to any areas or items that have been altered, repaired, or tampered with by third parties or the client.

Important: This warranty will be void if any part of the work completed by D&D Decorators is modified, repaired, or altered by anyone other than D&D Decorators.

The warranty applies only to the specific work performed by D&D Decorators.

The warranty does not cover:
• Damage caused by the property owner, tenants, or third parties.
• External factors such as accidents, structural issues, moisture or dampness, improper maintenance, or misuse.
• Wear and tear or issues unrelated to our workmanship.
• Repairs or alterations made by anyone other than D&D Decorators will void this warranty.

Warranty Service
If you need to request a warranty service, please contact us promptly. We will inspect the issue to determine if it falls under our warranty terms. Approved repairs will be carried out at no additional cost to you.
This warranty is in addition to your statutory rights and does not affect them.

5. Cancellation and Rescheduling 
• All deposits paid to D&D Decorators are non-refundable. The deposit secures your booking and covers preliminary expenses, including materials, scheduling, and preparation. By paying the deposit, you agree to these terms. In the event of cancellation by the client, the deposit will not be refunded.
• This Agreement will automatically terminate when both parties have performed all their obligations under the Agreement and all payments have been received.
• Rescheduling requests must be made in writing at least 5 days in advance. Rescheduling is subject to availability
• Deposits will be transferred to the rescheduled date only if adequate notice is provided. Repeated rescheduling or failure to commence the project on the agreed date without proper notice may result in the loss of the deposit and additional fees.

6. Client Responsibilities
• The client must provide access to the work area and ensure that the space is free of obstacles (e.g., furniture, wall hangings) before the project start date.
• If the client does not get the time to clear out the areas that need to be worked on, they must be present while we remove or move furniture around.
• D&D Decorators is not liable for any damage to items not removed prior to work commencement

7. Health and Safety
• D&D Decorators complied with all health and safety regulations to ensure a safe working environment.
• Clients must make an appointment with the site manager before visiting the site ensuring that the work has been stopped while the client views the progress of the works
• Clients must ensure the work area is free of hazards that could compromise the safety of our workers and the property.

8. Damage and Liability
• While D&D Decorators takes care to protect your property, we are not responsible for damage to the areas outside the immediate work zone or due to unforseen issues (eg., structural damage)

9. Termination of Services
• D&D Decorators reserves the right to terminate services if the client fails to comply with these Terms and Conditions, including failure to make payments or provide access to the work area.
• In the event of termination, the client is responsible for payment of services rendered up to the date of termination.

10. Expenses
• Receiver must pre-approve all expenses before the Services start.

11. Completion Timeline
• The estimated project completion timeline will be provided in the initial contract or quote. However, unforeseen factors such as weather conditions, material availability, or client-induced delays may affect the timeline.
• We will communicate any delays or charges to the completion schedule promptly.

12. Force Majeure
• D&D Decorators is not liable for delays or inability to perform work due to circumstances beyond our control, including but not limited to natural disasters, strikes, supply chain disruptions, or public health emergencies.

13. Privacy Policy
• Any personal information collected during the course of service (e.g., contact details) will be used solely for the purposes of fulfilling our contract and will be handled in accordance with applicable data protection laws.

14. Photography and Marketing Consent

• D&D Decorators reserves the right to take photographs of the work completed at the customer’s property before, during, and after the project. These images may be used for marketing purposes, including but not limited to our website, social media, and promotional materials.
• We will ensure that no personal or sensitive information is included in the photographs, and any images featuring identifiable individuals will only be used with their explicit consent. If the customer wishes to opt out of this clause, they must notify us in writing before the commencement of work.

By signing or electronically agreeing to a quote or invoice, the client acknowledges and agrees to these Terms and Conditions.

If you have any questions or concerns, please contact +447506774092 or dnddecorators@contractor.net